1-1 We are Vinova Tech Ltd trading as “Aruma”. For privacy queries, you can contact us at
[email protected].
What’s the purpose of this policy?
2-1 It tells you what to expect when we collect personal information from users of our app and website.
Please only use them if you are completely happy with this policy.
2-1 Generally, the policy covers only information provided to us. If you give personal information to
other people, such as payment providers or other websites, please check their privacy policies.
Might the policy change?
3-1 Yes. We will give you notice of the new version by posting it on our service and communicating it
otherwise if appropriate.
What do we collect?
4-1 Information that you upload to our service or otherwise give us such as:
your name and contact details;
other information you provide to us on registration or otherwise;
account information such as your username and password and your contact or other account
preferences;
details about your transactions on our service; and
contact or other information which you give or allow us to use for newsletters or other
marketing.
4-2 Automated browsing information about your use of our service such as: the internet protocol (IP)
address used to connect your device to the internet, connection information such as browser type and
version, information about your device including device-type and device identifier, operating system and
platform, mobile network data, a unique reference number linked to the data you enter on our system, the
site from which you arrived at our service, details of your activity with date/time stamps including
pages you visited and your searches/transactions.
4-3 We may receive limited information about you from our payment/authentication providers (for
verification purposes) or from other companies if you log in via social media/other websites. This
information may include your name, contact details, date of birth and profile photo.
What’s our reason / legal basis for collecting the information?
5-1 Because it’s necessary to take steps at your request to enter into a contract with you and/or to
perform
such a contract. This applies to information such as initial enquiries and to account, contact and
transaction information.
5-2 Because it’s in our “legitimate interests”, g., sending you marketing communications about our
similar
products/services managing and improving our service including tracking usage patterns and preventing or
detecting fraud or abuse. This applies to information such as contact details, automated browsing data
and
to surveys and feedback.
5-3 Because you’ve specifically agreed on our service (e.g., by selecting a consent box). This may apply
to
contact or other information that you specifically agree to us using for certain kinds of marketing. You
can
withdraw permission at any time as explained on our service or by emailing us at the above email
address.
5-4 Because it’s necessary to comply with legal or regulatory obligations.
How long do we keep personal information?
6-1 We will generally hold your information for our default standard retention period of six years after
the
end of our contract with you, but we may delete it earlier/later as set out below or in our terms and
conditions.
6-2 We will keep your information that we use for email newsletters or other marketing until you tell us to stop
sending you such messages.
To whom do we send or make available your personal information?
7-1 To other people who supply us with services, e.g., website/app hosting and management, app admin,
payment, customer service, messaging, email distribution, e-commerce, online advertising, analytics,
social media etc.
7-2 To regulators, the police and other law enforcement or official authorities to help deal with fraud
and abuse
and/or comply with legal requirements and/or to protect us or others.
7-3 To insurers and professional advisers in connection with our insurance cover or to deal with legal
claims.
7-4 To (actual or potential) potential buyers so far as reasonably necessary in the case of a proposed
or completed sale or merger or business combination involving all or the relevant part of our business.
Do we send your information outside the UK?
8-1 Your personal information (e.g., name, username, contact details, IP address, browsing information)
may
be transferred to companies outside the UK (generally to the US) that provide us with the services
mentioned above (see: To whom do we send or make available your personal information?). Where
this happens, we will ensure that there is a legal basis to do so, for example in accordance with
“adequacy regulations” applying to particular countries, (e.g., the “UK-US Data Bridge” if applicable)
or under contracts with standard contractual clauses sanctioned by the Information Commissioner that are
designed to provide adequate safeguards for your personal information.
What rights do you have?
9-1 If the legal requirements are met: To ask us for access to your personal information, to rectify it
if
there are mistakes, to delete it or restrict its use in certain circumstances or to “data portability”
or to withdraw any consent you’ve given (e.g., marketing).
9-2 You may also have the right to object to use of your personal information in certain circumstances.
9-3 If you have a complaint about how we are dealing with your personal information, please contact us via
the email
address above. If you are not happy with our response or think we are not handling your personal
information in
accordance with the law, you have the right to complain to the Information Commissioner’s Office (ICO).
9-4 For more information about your rights, visit the ICO’s website: ico.org.uk.
You can email us at [email protected] for any inquiry related to your account.
